Terms of Service

Last updated: July 26, 2025

1. Acceptance of Terms

By accessing and using Chef Optics ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Chef Optics is a food business management platform that provides menu engineering, inventory management, sales analytics, and related services designed to help food businesses optimize their operations and increase profitability.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring you log out at the end of each session

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. All subscriptions are billed in advance on a monthly or annual basis.

4.2 Payment

Payment is due immediately upon subscription purchase. We accept payment through our designated payment processors. You authorize us to charge your payment method for all fees incurred.

4.3 Billing and Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You will be charged the applicable subscription fee for the renewal period.

4.4 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of the initial purchase.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any commercial purpose not authorized by us

6. User Content and Data

6.1 Ownership

You retain ownership of all content and data you upload to the Service. By uploading content, you grant us a limited license to use, store, and process your data to provide the Service.

6.2 Data Accuracy

You are responsible for the accuracy and completeness of all data you provide. We are not responsible for decisions made based on inaccurate or incomplete data.

6.3 Data Export

You may export your data at any time using the export features provided in the Service. We will assist with data export requests within reasonable limits.

7. Intellectual Property Rights

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Chef Optics and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Rights

You retain all rights to your content and data. You grant us a non-exclusive, worldwide, royalty-free license to use your content solely to provide the Service.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability and Support

9.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or technical issues.

9.2 Support

We provide email support during business hours. Support response times may vary based on the nature and urgency of your request.

10. Disclaimers and Limitations

10.1 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

In no event shall Chef Optics be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10.3 Maximum Liability

Our total liability to you for any claims arising from the use of the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Chef Optics from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

12.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and data, though we will provide reasonable notice and opportunity to export your data.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices within the Service

Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Chef Optics regarding the Service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@chefoptics.com
• Address: [Your Business Address]

These Terms of Service are effective as of the date listed above and apply to all users of Chef Optics services.